FAQ
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. Standard shipping in Canada takes 5-7 business days, express takes 2-3 days, and international times vary. Free shipping for Canadian orders over $100 CAD; a $10 CAD fee applies otherwise. Returns are accepted within 30 days for unworn items with tags; sale items and accessories are final sale. No exchanges—place a new order. Refunds are processed within 5-7 business days after the return is received.
Refund Policy
Refunds are processed within 5-7 business days after we receive your return. Refunds are issued to the original payment method. Please note that original shipping fees are non-refundable. Sale items and accessories are not eligible for refunds
Delivery
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Ill Clothing processes orders within 1-3 business days. Standard shipping in Canada takes 5-7 business days and is free for orders over $100 CAD; a flat $10 CAD fee applies to orders under $100. Express shipping (2-3 business days) and international delivery are available, with rates calculated at checkout. International customers are responsible for any customs or import fees. Tracking details will be emailed once your order ships.Â
For assistance, contact us at illsoundstudios@gmail.com
Shipping & Returns
Orders are processed in 1-3 business days. Standard shipping within Canada takes 5-7 business days, with free shipping on orders over $100 CAD. A flat $10 CAD fee applies to orders under $100. Express and international shipping options are available, with rates calculated at checkout.
Items can be returned within 30 days if unworn, unwashed, and in original condition with tags. Sale items and accessories are final sale. Canadian returns are free for orders over $100, while a $10 CAD fee applies to others. International customers cover return shipping costs. Refunds are processed within 5-7 business days, excluding original shipping fees.
For help, contact us at illsoundstudios@gmail.com
Payment
Ill Clothing accepts secure payments via Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. All prices are in Canadian Dollars (CAD), with applicable taxes calculated at checkout. Your payment details are encrypted and processed securely.
 For questions, contact us at illsoundstudios@gmail.com
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At Ill Clothing, we are passionate about creating timeless and versatile fashion for individuals who value both style and comfort.
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